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Entry Ticket FAQs

Do I Need To Print My E-Ticket?

We recommend printing off your tickets to speed up entry. If you don’t have access to a printer, we can scan your unique barcode from your phone or tablet instead. Please make sure you download the QR/barcode rather than relying on the internet at the venue to access your tickets. Please don’t take screenshots of your tickets as these tend to be lower quality and may result in a delay on entry.


Do I Still Need An Entry Ticket If I Have A Photo Or Autograph Ticket?

Yes, entry tickets must be purchased separately. You cannot access the event with only an Autograph or Photograph ticket.


Can I Get A Refund If A Guest Cancels I Wanted To See?

No, while we will always refund any photograph or autograph tickets purchased if a guest cancels, it is not our policy to refund entry tickets unless the event itself is cancelled.


Can I Buy Tickets On The Day?

Tickets can be purchased at the door if the event is not sold out. Please note that tickets purchased on the day will be more expensive. We strongly recommend pre-booking your tickets.


Do I Need To Purchase A Ticket For My Child?

Yes, everyone entering the event needs a valid ticket. Infant tickets (0-4 years old) are free of charge, however you do still need to ‘purchase’ a ticket for our capacity records. Children aged 5-9 years of age, will require a regular paid child's ticket.


ALL children under the age of 16 MUST be accompanied by a paying adult.

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